Contamination is one of the biggest drags on recycling rates. Residents want to recycle correctly — they just don't always know what's accepted. SupaWaste lets you define accepted items for each waste stream, and surfaces that information to residents at the exact moment they check their bin day.
Accepted items displayed to a resident at the point of bin day lookup
When a resident checks their bin day, they see accepted items for every waste stream — not buried in a PDF, not on a separate page. Right there, when they're thinking about their bins.
Configure accepted items separately for dry recycling, food waste, garden waste, glass, and any other stream you run. Each stream shows its own list — no confusion about what goes where.
When a new material becomes accepted — or when a contractor changes what they'll take — update the list in SupaWaste and it goes live in the widget immediately. No web team, no CMS ticket.
Different zones can have different accepted items — useful if you run separate contracts or pilot schemes in parts of your authority. The right list shows for the resident's postcode.
Less than one in ten UK residents feel fully confident about recycling. Showing guidance at the moment of lookup, without requiring them to search for it, directly reduces contamination rates.
"What can I put in my recycling bin?" is one of the most common resident enquiries. Answering it proactively — at the point of lookup — reduces calls and emails to your contact centre.
Set up accepted items in the portal and they appear automatically in the resident widget and on My Bin Day.
Navigate to the Waste Types section in your SupaWaste portal and select the stream you want to configure.
Type or paste your accepted items list. You can use plain text or a structured list — formatting is handled by the widget.
If your authority has zone-specific rules, assign the accepted items configuration to the relevant collection zones.
Save and publish. The resident widget updates immediately — no deployment, no web team, no waiting.
Start your free pilot today — no credit card required.