SupaWaste gives local authority waste teams a single platform to manage collection schedules, embed a live bin day lookup on their website, and give residents the information they need to recycle correctly.
Most local authorities have the right ambitions — but fragmented data, legacy systems, and poor resident communication hold recycling rates back.
SupaWaste replaces spreadsheets, static PDFs, and call centre overload with a live, self-service system that keeps residents informed and local authorities in control of their recycling KPIs.
Every feature in SupaWaste is designed to reduce contamination, increase participation, and give communications teams data they can act on and report.
Operational tools for waste managers, communication tools for heads of service, and reporting for decision-makers — all in one place.
SupaWaste is designed to be up and running with no IT project. Most local authorities can be live within a few hours of their first login.
Import your existing streets from a spreadsheet or USRN lookup. We'll match to the national street database automatically.
Assign waste types and collection frequencies to streets individually or in bulk — with shift-click multi-select for zone updates.
Copy one line of code into your authority website. Residents can look up their bin day instantly from any page.
Track resident engagement, recycling rates by zone, and call deflection. Export data for reporting and strategy.
Adjust the sliders to match your authority's profile and see the estimated return in year one.
Based on publicly available UK contact centre benchmarks and England recycling rate data. Figures are illustrative projections, not guaranteed outcomes.
No setup fees. No lock-in. Start with a pilot — no credit card required.
No credit card required. Soft limits — you're never blocked, just nudged to upgrade.
"The communication gap between what residents know and what they need to know is the biggest barrier to improving recycling rates. A tool that delivers the right information at the right moment — at the point of lookup — is exactly what we've been waiting for."
"Bin day enquiries are consistently in our top three contact reasons — and they're almost entirely avoidable. If a self-service widget can deflect even a fraction of those calls, the ROI writes itself. This is an obvious investment."
"We're always looking for ways to reduce demand on our contact centre without reducing service quality. SupaWaste's approach — putting accurate, live collection data directly in residents' hands — is exactly the kind of solution that achieves both."
SupaWaste connects to the platforms local authorities already use. Our open API means you can integrate anything else your authority needs.
Whether you want a live walkthrough of the portal, have a question about migrating your existing schedules, or just want to know if SupaWaste is a fit for your council — we'd love to hear from you.