The best resident service is the one they can use immediately. SupaWaste's postcode lookup — available on My Bin Day and embeddable on any council website — resolves a postcode to the correct collection zone instantly, showing bin types, collection days, and accepted items without any login or download required.
My Bin Day postcode lookup — collection results for a resident in seconds
A resident types their postcode. SupaWaste resolves it to the correct collection zone using postcodes.io and your schedule data — returning the right collection days for their address, including split-postcode handling.
General waste, recycling, food waste, garden waste — all shown in a single result with their next collection date. Residents don't have to check multiple pages or consult a PDF calendar.
Residents see what's accepted in each bin stream at the point of lookup — not on a separate page, not buried in a PDF. The moment they're thinking about their bins is the moment to show them how to recycle correctly.
The lookup widget is fully responsive — designed to work as well on a phone in the kitchen as on a desktop in the office. No app to install, no account to create, no barrier to access.
my-bin-day.co.uk provides a public-facing lookup across 379 UK local authorities — so residents can find their bin day even before their council has embedded the widget on its own website.
"When is my bin day?" is consistently one of the top three reasons residents call. A self-service lookup that's easy to find and easy to use directly reduces demand on your contact centre — at £6–£12 per call saved.
No friction, no login, no app. Just a postcode and an instant result.
They land on your authority website's bin day page — where the SupaWaste widget is embedded — or go directly to my-bin-day.co.uk.
The widget accepts any valid UK postcode. Partial postcodes auto-complete where possible. No account, no login, no personal data collected.
SupaWaste matches the postcode to the correct collection zone using postcodes.io and your live schedule data. Split postcodes are handled correctly.
Collection days for all bin types, next collection dates, and accepted items — all in one result. Questions answered before they reach for the phone.
Start your free pilot today — no credit card required.